Training and Standards Coordinator Job at Wasaya Airways – in Thunder Bay, ON

The Training and Standards Coordinator reports to the Director of Flight Operations and works alongside Station Managers and Ramp leads to ensure that all Staff, both new and current are fully trained in their specific roles. The Training and Standards Coordinator ensures ongoing compliance to established company standards and procedures in support of the operational and safety goals and objectives of the Company.

Duties and Responsibilities

Maintain and work from the Wasaya Ramp Operations Manual, Ground Icing Operations Manual

Responsible for establishing and assisting with the Company operational training and standards that every base is required to maintain.

Develop and document operational ramp standards, policies and procedures and produce a manual and schedule of required training

. Developing training programs – train all ramp staff before they begin their first shift and develop a matrix to enforce ongoing compliance with Training and Standards.

Develop and deliver initial and recurrent testing and qualifying events for ramp staff according to a training matrix.

Audit ongoing compliance with the Training and Standards manual.

Ability to travel and overnight at remote bases.

Design and deliver approved training and programs effectively using the Microsoft Office suite of products.

Arrange and outsource, if necessary, trainers to assist in the delivery of training programs.

Identify and work with experienced internal employees to deliver courses.

Monitor and audit courses delivered by both internal and external resources to ensure quality and effectiveness.

Identify and arrange for, in consultation with the Department Head, more specialized training where required.

Work with Flight Operations, Maintenance and SMS departments to facilitate the necessary standardized training in all Departments.

Maintaining training records in accordance with the Company’s training policy.

Ability to travel, teach and present effectively using power point, use of excel, use of word

Report to the Company on an as needed (daily) basis.

Attend training seminars, train the trainer events and professional development courses as needed.

Conduct Training Audits when and as needed to ensure all standards are met.

Perform and uphold Wasaya’s Customer Care Commitments to both internal and external customers

Skills and Qualifications

Minimum College Diploma and/or equivalent experience in supervision/management.

Previous airline operations/training experience is an asset

Minimum 1-year previous experience in product development and/or training and teaching

Must have valid driver’s license with clean abstract.

Must have clean criminal record check available.

Must have current Airport Restricted Area Pass (RAIC) or the ability to hold one.

Strong verbal and written communication skills

Ability to speak, write and understand the English language.

Must have excellent team player competencies.

Must be able to work with minimal supervision, and/or in a team environment working varied hours and on call.

Must be willing to travel for professional development courses.

Adaptable to the changing nature of aviation.

Must be able to communicate all concerns to senior management.

Maintain a professional and experienced level of service with all Wasaya customers.

Solid understanding Microsoft Office, Windows, and proprietary computer programs

Excellent keyboarding and admin skills are essential

. Prior classroom and online training experiences are an asset.

Must have excellent operational skills.

Manual dexterity required to use desktop computer and peripherals

Ability to lift up to 70lbs

Overtime as required

Weekend work may be required

Some overnight travel for multiple days at a time to Stations will be required

May be exposed to high levels of noise, dust, fumes and oils

Indoor and outdoor work is required in all weather conditions

Completion of a satisfactory criminal record check

Identify proof of full COVID-19 Vaccination

Matching contribution Pension Plan

Generous Benefit Program

Employee Stock Purchase Plan

Flight Benefits

Employee & Family & Assistance Program


If you are interested in this position, please submit your resume and cover letter to:

Human Resources

Wasaya Airways LP

201 Kelner Place

Thunder Bay, ON P7E 6V3

Fax: (807) 789-1645

Email: [email protected]

About the Company

Company: Wasaya Airways –

Company Location:  Thunder Bay, ON

Estimated Salary:

About Wasaya Airways -