Overview

Terminal Manager Job at GardaWorld – in Edmonton, AB

Watch your career take flight at GardaWorld!

We are currently hiring two Terminal Managers to oversee daily operations at Edmonton International Airport, providing guidance and support to managers with a focus on effectiveness and performance.

GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.

Reporting to the General Manager, (GM), the Terminal Manager, manages and oversees the Checkpoint, Performance and Operations Managers and all aspects of site planning, organization, training and monitoring to achieve the overall performance expectations of CATSA, Transport Canada and GardaWorld.

Position Duties

Assist General Manager in managing daily company operations of the base to ensure a positive, safe, and profitable working environment.

Responsible for guiding the Operations Managers through financial plans, systems, and controls of the branch. Continuously conduct financial reviews to remain current on the state of the business.

Works with the operations workforce planning models, including operational schedules. Will assist in the auditing and management of base overhead.

Conduct regular operational meetings with direct reports to review performance results, customer surveys, compliance scores, and keep direct reports updated with corporate and industry changes.

Contribute to the overall monitoring of screening operations to ensure adherence to the aviation industry protocols, client requirements, legislation, or division-specific.

Assist in implementing remedial or training actions to ensure ongoing compliance, including interactions with the client (senior levels).

Coordinate with General Manager in planning short and long-term projects, budgets, expense controls, schedules, and staffing. May be expected to be part of unique projects from time to time.

Cooperate with General Manager and Operation Managers in recruiting, training, payroll processing, performance evaluation, promotions, and employees’ release.

Complex Investigations: To lead the investigative process for complex matters relating to Harassment, Code of Ethics, Code of Conduct, or corrective action. The Terminal Manager is the decision-maker in the outcome and further actions, including the possible termination of screening personnel, as it relates to complex matters.

Supports the Operation Managers in monitoring the workforce absenteeism, in conjunction with support from administrative services. In addition, the Terminal Manager will lead more complex discussions relating to the accommodation process, including managing confidential and sensitive information.

Take a leading role in a labour relations strategy. This includes leading the team through the final stages of the grievance process, which includes providing written responses to the unions. Will assist with the bargaining process as required.

Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment. Liaison with Health and Safety internal community to ensure

Other Duties as required

Job Benefits:
Competitive compensation & benefits package

Parking is provided as a taxable benefit

Training and career development

Skills / Experience:
Extensive proven Leadership and Management Skills at a senior level

Analytical, detail oriented and technically astute

Excellent communication skills and a professional demeanor with the ability to develop cooperative working relationships internally and externally

Experience in a large, unionized environment

Self-motivated, with the ability to work both independently and in a team environment

Strong influencing and negotiating skills that promote commitment to action

Strong team player with a positive and flexible approach to develop teams

Excellent proven problem-solving skills

Easily adaptable to change and willing to embrace new challenges

Relevant labour relations skills are considered an asset

Application Requirements:
Post-secondary education in a relevant field OR equivalent combination of education and experience

Minimum of 3 years experience in a Senior Management capacity overseeing a management team

Minimum 3 years experience in aviation or relevant field overseeing large operations

Advanced proficiency with MS Office Suite specifically in Excel and Access

Must be a Canadian Citizen or a Permanent Resident as defined in the Immigration Act with an employment authorization document

Ability to obtain and maintain a security clearance and Secret Clearance

No previous criminal background for which a pardon has not been granted

18 years or older

Additional Notes:
Internal candidates must be in good standing with no performance events on file

About the Company

Company: GardaWorld –

Company Location:  Edmonton, AB

Estimated Salary:

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About GardaWorld -