Technical Officer, Global Interoperable Systems Job at United Nations – in Montréal, QC

The Air Navigation Bureau (ANB) is responsible for providing technical guidance to the Air Navigation Commission (ANC), the Council, and the Assembly. ANB provides technical expertise in aviation-related disciplines to States, industry and all elements of the Organization. The Bureau is also responsible for maintaining and implementing the Global Aviation Safety Plan (GASP) and the Global Air Navigation Plan (GANP), including its aviation system block upgrades as well as producing yearly safety and air navigation status reports. The Bureau develops technical studies and proposals for Standards and Recommended Practices (SARPs), and Procedures for Air Navigation Services (PANS) for further processing by the governing bodies of ICAO. The Bureau also develops related processes and guidance material. The Bureau also manages the ICAO Universal Safety Oversight Audit Programme (USOAP) that monitors all Member States on a continuous basis.

The Global Interoperable Systems (GIS) section delivers ICAO provisions on information management and cyber resilience matters and supports States, air navigation service providers, aerodrome operators and airspace users in the safe and secure evolution and integration of air navigation systems through its multi-disciplinary work programme and technical expertise. The section advises States, ICAO Council and the Air Navigation Commission on information management and cyber resilience matters with overall responsibility for Annex 15 – Aeronautical Information Services and Annex 4 – Aeronautical Charts, and related documents. It maintains a primary coordination role with the industry to guarantee the evolution and integration of air navigation systems for seamless and secure services provision through the development of the Global Air Navigation Plan.

The incumbent will report to the Chief, Global Interoperable Systems, and is expected to work independently, consulting and collaborating with other Technical Officers, Bureaus, and industry as necessary. S/he is responsible for providing advice to the GIS section to support ICAO’s cyber safety and resilience work and the coordination across all parts of the Organization from inception to implementation.


Function 1 (incl. Expected results)

Manages overall evolution of the international aviation trust framework plan, achieving results such as:

  • Develop a roadmap to drive the necessary transformation of the aviation ecosystem to achieve the necessary resilience to cyber-attacks to the air navigation infrastructure, considering key elements like exchange of information, new entrants operations and emerging technologies.
  • Develop updates to the relevant Aviation System Block Upgrade (ASBU) framework reflecting the roadmap to be useful for implementation and for driving ICAO air navigation work programme related to cyber resilience.
  • Coordinate the development of metrics and indicators related to an international aviation trust framework and its costs and benefits in coordination with other ICAO Bureaus and external organizations.
  • Support the analysis of the reduction in the cyber-attack surface achieved by the implementation of the international aviation trust framework.
  • Develop a minimum set of services that shall be provided by and entity managing the international aviation trust framework according to the Chicago Convention and its Annexes.
  • Review technical studies and working papers for the Air Navigation Commission (ANC), international meetings, etc. related to the cyber resilience.
  • Support States, industry and other stakeholders in regional/sub-regional cyber resilience discussions, through the Planning and Implementation Regional Groups (PIRGs).
  • Support the planning and management of global and/or regional events intended to promote awareness of the cyber resilience and other relevant ICAO provisions, to ensure smooth and effective running of the events and thorough evaluation of the outcomes.
  • Analyse problems raised by States and international organizations in the field of air navigation cyber resilience and recommend appropriate solutions.
  • Advise C/GIS and others concerned on regional technical progress related to the cyber resilience ambitions and, as importantly, impediments, in order to develop mitigation strategies and associated actions.

Function 2 (incl. Expected results)

Plans and oversees the work of expert groups for the updates of the ICAO provisions to cover cyber safety and resilience, achieving results such as:

  • Support the development of cyber safety and resilience aspects of the Global Air Navigation Plan.
  • Coordinate the analysis of ICAO provisions to verify the need for new SARPs and PANS provisions related to cyber safety and resilience.
  • Liaise with government and industry in implementing near and long-term global aviation cyber strategies, policies and plans.
  • Support efforts to develop, maintain and share comprehensive cyber safety and resilience strategies on ICAO public and secure websites.
  • Coordinate analysis of operational cyber incidents with involved stakeholders to determine potential safety and resilience impacts in support of ICAO’s cyber resilience work.

Function 3 (incl. Expected results)

  • Develop a project plan indicating high level and detailed deliverables.
  • Support development of materials leading to a decision on trust framework governance by the Council.
  • Develop cost and expenses monitoring processes associated to the developments and requirements.
  • Develop a business plan for a seamless start of the international aviation trust framework including identifying sources of funding.
  • Develop and coordinate the ICAO application to a dedicated generic Top Level Domain (gTLD) for aviation with the Internet Corporation of Assigned Names and Numbers (ICANN) and the Internet Assigned Numbers Authority (IANA) function.
  • Coordinate the requirements for a global Internet Protocol version 6 (IPv6) address block for civil aviation use.
  • Coordinate the participation of ICAO in the Worldwide Interoperability for Microwave Access (WiMAX) forum.
  • Assist the GIS Section and the Secretariat in the development of proposals for amendment relating to cyber safety and resilience.

Provide support for managing the Trust Framework Project, achieving results such as:

Function 4 (incl. Expected results)

Assists in providing advice, guidance and technical expertise on operations-related matters to the Assembly, Council and ANC, achieving results such as:

  • Assist with preparations for the General Assembly to further promote and encourage adoption of an International Aviation Trust Framework.
  • Assist with Council proposals and presentation on operational aspects of the International Aviation Trust Framework.
  • Assist the Secretariat during external promotion/introduction of the International Aviation Trust Framework.
  • Develop briefings, as requested, for presentation to internal and external stakeholders.
  • Prepare information/working papers and reports related to various planning and implementation regional groups.
  • Draft reports of meetings.

Function 5 (incl. Expected results)

Prepares draft correspondence, technical studies and publications for transmittal to Member States and international organizations, achieving results such as:

  • Draft replies providing specialized advice and assistance to States, air navigation services providers, international organizations, public and other stakeholders.
  • Draft and review ICAO publications, such as technical manuals and circulars related to cyber safety and resilience.

Function 6 (incl. Expected results)

Performs other related duties, as assigned.


Professionalism: Good knowledge of ICAO strategic objectives, provisions, plans and implementation processes. Knowledge of Planning and Implementation Regional Groups (PIRGs) and processes used by PIRGs. Knowledge of the current and future needs of the Regional and Global Air Traffic Management. Knowledge on the cyber threats to the air navigation system. Knowledge of development of performance metrics and indicators to analyse costs and benefits of aviation system improvements. Knowledge of development of gap analysis with operational indicators and implementation targets and metrics. Excellent ability to use computers and contemporary networks. Knowledge of System Wide Information Management (SWIM) concepts, aircraft systems and ATM systems. Knowledge of ICAO functions and aviation SARPs and policies. Knowledge of civil aviation issues and familiarity with the work of other related international organizations. Knowledge of international activities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Technological awareness: Keeps abreast of available technology; understands applicability and limitations of technology to th work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.



A first level university degree in computer science, business development, aeronautical engineering, or in a related field.

Work Experience


  • A minimum of six (6) years’ experience in the aeronautical field related to air navigation or other aviation-related regulatory activities and/or in the aviation industry.
  • Experience in providing services to international meetings.
  • Experience in positions related to planning and implementation.
  • Experience in project management and in the use of project management tools, methods, processes and techniques.


  • Hands-on experience in the use of new technologies and/or concept of operations.


Fluent reading, writing and speaking abilities in English.

A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, or Spanish).


Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

The ICAO Assembly recently reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 “Achieve gender equality and empower all women and girls.”

Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code (Staff Regulations).

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection,

ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).

The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

Remuneration: Level P-3 Rate, Net Base Salary per annum + Post Adjustment (net) per annum(*)

USD 62,120 + USD 28,886

(*) Post Adjustment is subject to change.

United Nations Considerations

In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.

Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

About the Company

Company: United Nations –

Company Location:  Montréal, QC

Estimated Salary:

About United Nations -