Specialist Training Records Jobs in Orlando, FL at JetBlue

Title: Specialist Training Records

Company: JetBlue

Location: Orlando, FL

Position Title:Specialist, Training Records

Position SummaryThe Specialist Training Records is primarily responsible for the maintenance of Crewmember and Business Partner training records in the training records system, ensuring that the records are accurate and comply with all JetBlue, Business Partner, and or external regulatory agency requirements as appropriate.

Essential Responsibilities

Maintains Crewmember and Business Partner records as required for changes to position, location, status, and other core data as necessary in the training records system and supporting systems

Works with Curriculum Development/Design teams to ensure accurate depiction of training curricula within the training records system and supporting systems

Maintains training resources including, but not limited to, Courses, Instructors, Rooms, and Devices in the training records system and supporting systems

Provides reports as requested to support regulatory and business data needs

Audits training records in the training records system on a regular basis to ensure flawless recordkeeping

Provides first-tier support and training to users required to interact with the training records system and supporting systems

Works with external regulatory agencies for training-related certification/qualification processes as required per position

Suggests process improvements to ensure or increase efficiency in the process of performing all responsible duties

Creates and maintains documentation of training records processes

Works on special projects as assigned

Minimum Experience And Qualifications

High School Diploma or General Education Development (GED) Diploma

One (1) year general data administration and/or record keeping experience

Proficient with Microsoft Office

Demonstrated ability to learn software applications

Demonstrate detail orientation and ability to interface with electronic systems through an onsite, computer-based exercise

Ability to multi-task under time pressure

Strong attention to detail

Excellent customer service and interpersonal skills

Excellent verbal and written communication skills

Excellent time management skills

Must pass a ten (10) year background check and pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Preferred Experience And Qualifications

Bachelor’s Degree

Regulatory or airline experience

Experience maintaining training or other formal records

Familiarity with working in electronic record keeping, learning management (LMS), or scheduling systems

Crewmember Expectations:

Regular attendance and punctuality

Potential need to work flexible hours and be available to respond on short-notice

Well groomed and able to maintain a professional appearance

When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


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