Overview

Senior Manager Cabin Operations (m/f/d) Job at EW Discover GmbH – in Frankfurt am Main

If your heart beats for coaching and leading in a supportive way to maximize talent & potential, Discover could be the right place for you.

At Discover, our mission is to create exceptional experiences for our customers. We’re looking for people with diverse skills & backgrounds who want to grow beyond their comfort zone, are going the extra mile, think out of the box & wow our customers. Everyone at Discover is encouraged to share feedback, ideas & experiences. One thing we can guarantee about [email protected]: it’s never boring.

Facts

Location

Frankfurt / Main

Employment level

Direct entry

Function

Administration, Training / Vocational and Continuing Training

Working time

Full time

Application deadline

01-28-2022

Tasks

As part of our Cabin Management team you are involved in all operational processes to build an innovative environment for our cabin crews. From the first moment we love to inspire our crews and work together eye-to-eye. We follow the same goal: to wow our guests – again and again.

Your tasks:
Technical & disciplinary management of cabin team leaders (Cabin Coaches) and all cabin crews of Base FRA

Developing & implementing an cabin line management organization for Base FRA

Cooperating & consulting closely with interfaces in Flight Operations and Crew Management

Supporting in conducting regular base meetings for cabin crews

Supervising the quality of training contents for cabin crews

Conducting quality flights as part of our cabin crews

Developing recruiting strategies together with Manager: in Cabin Recruiting

Developing an innovative performance management on individual & team aspects

Monitoring closely the on-board performance & setting measures to increase standards

Ensuring a high quality service standard on board according to our standards

Benefits

Free parking, Flight privileges, Jobticket, Service phone, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible

Behind the scenes

Video: https://player.vimeo.com/video/531405886

Welcome to Discover

Let us introduce ourselves!

Requirements

You share our passion for the job and are customer focused

You enjoy getting involved, developing your skills and exploring new ways of getting things done

You’re eager to be a part of a company from the ground up and contribute to its success and growth

You have > 3 years of experience as active cabin crew (longhaul desirable)

You hold a Master degree in Aviation, Management or Economics

You have > 3 years of relevant professional experience in employee development, within leading positions or equivalent, ideally with background in operations functions

You are passionate about aviation and act customer-oriented

You set high-quality standards in performance management for cabin crews

You are fluent in German & English (spoken and written)

You are confident with Microsoft Office (Word, Excel, Powerpoint, Outlook)

Company

About EW Discover GmbH

EW Discover GmbH is a wholly-owned subsidiary of Deutsche Lufthansa with headquarters in Frankfurt/Main. As Eurowings Discover, we have been flying our guests to the world’s most beautiful short, medium and long-haul destinations since summer 2021. Our aim is to tailor our flight offer to the individual needs of our customers and make their journey a special experience. As part of the Lufthansa Group, we can draw on the expertise and experience of one of the world’s leading aviation companies.

About the Company

Company: EW Discover GmbH –

Company Location:  Frankfurt am Main

Estimated Salary:

About EW Discover GmbH -