Representative, Fuel Logistics Jobs in Irving at Signature Flight Support

Title: Representative, Fuel Logistics

Company: Signature Flight Support

Location: Irving

This position provides superior customer service and inside sales functions for the various lines of business within EPIC Fuels. The primary focus is the General Aviation and Commercial divisions, as we handle dispatch for all fuel deliveries. The position includes constant communication and independent coordination with customers and vendors.

Accurately takes new orders and dispatches accordingly in the support of the GA and Commercial strategies by balancing EPIC margin with customer value, closely monitoring and influencing daily pricing decisions, and ensuring customer service expectations are met or exceeded 100% of the time

Works closely with GA and Commercial Sales Managers to ensure pricing strategies are being executed appropriately to achieve margin goals. Advises relevant parties immediately on any supply or trucking constraints that may adversely impact service and /or financial operations.

Manages daily delivery schedule, via open, constant communication with both carrier and customer to ensure on-time deliveries, in agreeance with company standards.

Coordinates with the Supply Department on supply points, to ensure the most cost-effective and reliable supply is available. Based on carrier/sourcing logistics, recommendations of source changes are encouraged as needed.

Day-to-day problem-solving, multi-tasking, and optimizing the opportunity to advertise and sell EPIC’s additional products and services.

Responsible for dispatching all truck loads of fuel to EPIC’s General Aviation and Commercial customers, using vetted, common carriers.

Outbound sales calls, both cold calls and qualified leads, are standard and routine, at about 20 % of the time.

About Signature Flight Support