Quality Assurance Auditor – Aviation Jobs in Dallas – Texas – USA at Worldwide Flight Services

Title: Quality Assurance Auditor – Aviation

Company: Worldwide Flight Services

Location: Dallas – Texas – USA

Type: Full Time

Category: Airport/Airline

The Quality Assurance Auditor conducts on site comprehensive Quality Assurance audits of field station operations and facilities to ensure the management system and operational processes and procedures are defined, observed and that regulatory requirements are being met.

** Cargo and Security Aviation Knowledge and Experience is Preferred**

Essential Duties and Responsibilities: Prepares and completes audit checklists and questionnaires utilizing the audit management software tool. Follows protocols and conducts station audits according to the program and audit plan. Communicates with the auditee and audit team. Coordinates opening and closing meetings. Evaluates evidence. Prepares and presents audit reports. Raises non- conformities and checks the corrective action/actions plans.

Records and reports findings and observations clearly. Collaborates with the Audit and Training teams and makes recommendations for program continuous improvements and enhancements. Hosts and attends meetings and training sessions with managers as audit follow up to assist and inform of compliance requirements, recommended actions or use of Pulse system. Conducts training/coaching and LMS user technical support as needed.

Assists on special projects and events as needed and performs other duties as required. Meets with customer/airline representatives when/directed as needed for training or audit related issues.

Required Skills

High School Diploma and two years or equivalent experience in airline ground handling/cargo safety, security, or training.

Must havestrong organizational and time management skills with attention to detail. Knowledge in Quality Management systems, audit principles, procedures and methods preferred. Demonstrated knowledge and ability to work effectively with individuals and groups with a variety of management levels, identities, cultures, backgrounds, and ideologies in a global environment. Knowledgeable in all appropriate domestic and international guidance and regulations (e.g. TSA, FAA, IATA, OSHA, CBP) pertaining to transportation operations and Worldwide Flight Services.

Knowledgeable in Federal Air Regulations pertaining to Worldwide Flight Services Passenger, Cargo and Ground Handling operations. Excellent leadership and professional behavior. OSHA General Industry 30 Hour Certification is preferred.

Strong oral and written communication skills, excellent presentation and interpersonal skills.

Ability toread, write, fluently speak and understand the English language.

Ability touse a computer and applicable MS office software.

Ability towork with little or no supervision and alone or as part of a dynamic team.

Must beable to perform the following functions in variable weather and environmental conditions:

Push, pull, bend, stoop, twist, turn, reach, crawl, or grip as necessary to demonstrate job functions and operate required equipment.

Work in restricted spaces as necessary to demonstrate job functions.

Work in a high noise level environment.

Tolerate dust, jet fumes, and toxic chemicals


Duties & responsibilities:

Travel is approved by the Sr. VP Safety and Security North America or the VP of Training and Quality Assurance and any other required company approving official.

Frequent travel required to field stations for scheduled audit visits throughout the North American network up to 80%.

Investigate incidents/accidents/events as requested or participate in other special project work.


About Worldwide Flight Services