Overview

Operations Supervisor Job at DHL Express – in Winnipeg, MB

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL Express currently has an opening for an Operations Supervisor (Pick up & Delivery) in our facility in Winnipeg, MB. The Operations Supervisor provides “hands-on” proactive management of the employees engaged in the daily package sort, pickup and delivery operation as well as the transit of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. The supervisor implements new procedures to improve operational effectiveness and provides performance reports for management as required. Responsible for activities related to timely, safe loading and dispatch of DHL Couriers in compliance with all company and regulatory requirements.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for the operations staff.

Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.

Ensures timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established standards and procedures.

Ensures compliance with Regulatory bodies and regulations related to Air Transportation of goods

Ensures Load planning and security of all equipment and Aircraft used

Ensures Staff permits and Air operation audits area up to date

Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, CNESST reports.

Ensures successful implementation & continued application of scanning technology.

Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff.

Ensures sufficient staff resources, materials and supplies on hand at all times.

Ensures warehouse is organized and set up for next shift.

Maintains equipment, in safe, efficient operating condition at all times.

Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement.

Implements & follows up on Customer Service solutions as determined by Sales resource team.

Addresses Customer complaints and escalated items in a professional, expedient manner

Performs other assignments (i.e., assists Gateway Manager) as required.

Qualifications – External

Do you have what it takes?

Experience working with Canada customs.

Experience managing operations with components of aviation regulations.

3 years’ warehouse/on road operations experience in courier industry.

Knowledge & compliance with Dangerous Goods

Prior working experience with lean / process improvement initiatives.

Excellent interpersonal skills.

Proven communication skills – written & oral

Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.

Demonstrated drive, initiative & flexibility to ensure task completion.

Demonstrated time management & organization skills.

College or University designation.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

About DHL Express:
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

About the Company

Company: DHL Express –

Company Location:  Winnipeg, MB

Estimated Salary: