Operations Manager

Watch your career take flight at GardaWorld!

We are currently hiring an

Operations Manager

, to oversee and manage screening operations for the

Edmonton International Airport

, providing direction, guidance and support to ensure operational effectiveness.

GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.

Reporting to the General Manager, (GM), the Operations Manager, manages and oversees the Checkpoint Managers, (CPM), and all aspects of site planning, organizing, training and monitoring to achieve the overall performance expectations of CATSA, Transport Canada and GardaWorld.

Duties include, but are not limited to, the following:
Ensures site operations comply with GardaWorld and CATSA s financial, operational and security procedures, policies and programs

Manages CPM performance

Monitors operational performance metrics and suggests operational improvements

Identifies needed performance improvements by analyzing internal data and external best practices

Makes timely, intelligent, realistic recommendations for reactive and proactive change

Provides the GM with information to assist with long-term strategic planning

Develops and implements CPM schedules and tracks all vacations, time off, leaves, etc.

Oversees and manages all aspects of the CATSA operational staff relationship

Directs, motivates and coaches the performance of direct reports

Executes employee programs for direct reports, (i.e., reward and recognition, retention and engagement)

Travel to other bases to provide assistance as required

Job Benefits:
Competitive compensation & benefits package

Parking is provided as a taxable benefit

Training and career development

Skills / Experience:
Strong, proven Leadership and Management Skills

Analytical, detail oriented and technically astute

Excellent communication skills and a professional demeanor with the ability to develop cooperative working relationships in all areas of the business

Self-motivated, with the ability to work both independently and in a team environment

Strong influencing and negotiating skills that promote commitment to action

Strong team player with a positive and flexible approach to develop teams

Excellent proven problem-solving skills

Easily adaptable to change and willing to embrace new challenges

Application Requirements:
Post-secondary education in a relevant field OR equivalent combination of education and experience

Minimum 2 years experience in aviation or related field

Advanced proficiency with MS Office Suite specifically in Excel and Access

Proven experience of managing teams

Must be a Canadian Citizen or a Permanent Resident as defined in the Immigration Act with an employment authorization document

Ability to obtain and maintain a security clearance and Secret Clearance

No previous criminal background for which a pardon has not been granted

18 years or older

All GardaWorld Security Screening Inc. employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada, as a condition of hire. Should you be the successful candidate, you will be required to comply with GardaWorld s mandatory Vaccination Policy that is in effect.

Additional Notes:
Internal candidates must be in good standing with no performance events on file

Travel may be required for training. Other travel may be requested when assistance is required at other airports

Applicants currently residing elsewhere than the job location must clearly indicate if they are seeking to relocate at their own cost

We thank all applicants for their interest in the position; however, we will only communicate with the selected candidates.

Applications will only be accepted online via www.garda.com/careers