Operations Manager Job at GardaWorld – in Edmonton, AB
We are currently hiring an
, to oversee and manage screening operations for the
Edmonton International Airport
, providing direction, guidance and support to ensure operational effectiveness.
GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.
Reporting to the General Manager, (GM), the Operations Manager, manages and oversees the Checkpoint Managers, (CPM), and all aspects of site planning, organizing, training and monitoring to achieve the overall performance expectations of CATSA, Transport Canada and GardaWorld.
Duties include, but are not limited to, the following:
Ensures site operations comply with GardaWorld and CATSA s financial, operational and security procedures, policies and programs
Manages CPM performance
Monitors operational performance metrics and suggests operational improvements
Identifies needed performance improvements by analyzing internal data and external best practices
Makes timely, intelligent, realistic recommendations for reactive and proactive change
Provides the GM with information to assist with long-term strategic planning
Develops and implements CPM schedules and tracks all vacations, time off, leaves, etc.
Oversees and manages all aspects of the CATSA operational staff relationship
Directs, motivates and coaches the performance of direct reports
Executes employee programs for direct reports, (i.e., reward and recognition, retention and engagement)
Travel to other bases to provide assistance as required
Competitive compensation & benefits package
Parking is provided as a taxable benefit
Training and career development
Skills / Experience:
Strong, proven Leadership and Management Skills
Analytical, detail oriented and technically astute
Excellent communication skills and a professional demeanor with the ability to develop cooperative working relationships in all areas of the business
Self-motivated, with the ability to work both independently and in a team environment
Strong influencing and negotiating skills that promote commitment to action
Strong team player with a positive and flexible approach to develop teams
Excellent proven problem-solving skills
Easily adaptable to change and willing to embrace new challenges
Post-secondary education in a relevant field OR equivalent combination of education and experience
Minimum 2 years experience in aviation or related field
Advanced proficiency with MS Office Suite specifically in Excel and Access
Proven experience of managing teams
Must be a Canadian Citizen or a Permanent Resident as defined in the Immigration Act with an employment authorization document
Ability to obtain and maintain a security clearance and Secret Clearance
No previous criminal background for which a pardon has not been granted
18 years or older
All GardaWorld Security Screening Inc. employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada, as a condition of hire. Should you be the successful candidate, you will be required to comply with GardaWorld s mandatory Vaccination Policy that is in effect.
Internal candidates must be in good standing with no performance events on file
Travel may be required for training. Other travel may be requested when assistance is required at other airports
Applicants currently residing elsewhere than the job location must clearly indicate if they are seeking to relocate at their own cost
We thank all applicants for their interest in the position; however, we will only communicate with the selected candidates.
Applications will only be accepted online via www.garda.com/careers
About the Company
Company: GardaWorld –
Company Location: Edmonton, AB