Overview

Operations Manager 115k to 150k Jobs in Billings, MT at Bretz RV & Marine

Title: Operations Manager 115k to 150k

Company: Bretz RV & Marine

Location: Billings, MT

Imagine an opportunity where your responsibility is to grow a team of people to help families go camping and boating. Our industry is growing at a breakneck pace to support the ever-increasing desire to travel in ways that do not involve airplanes, hotels, and cruise ships. Let’s face it, it’s an added bonus that you can do this while living in Montana. If you already live here, we don’t need to explain that it gets cold in the winter and hot in the summer. We don’t all ride horses to work, Yellowstone the TV show isn’t actually real… Well you get the picture. What is real is the story told in the video below. Please check out what we get to do every day.

You must have a track record of leading high performance management teams. The right person will be able to drive the financial success of our business while growing the leadership teams in our locations in Billings, MT

The ideal candidate will be driven, team-oriented, display strong attention to detail, and maintain professionalism while still having fun. They will be a skilled multi-tasker and demonstrate creative leadership methods to motivate, attract, and retain employees.

Responsibilities:

Operations:

Coordinate with the sales team to deliver all RVs and Boats that are sold in each market

Coordinate growth plans for facility, construction, and renovation activities

Determine staffing requirements for multiple departments

Actively recruit individuals inside and outside of your market area

Interview, hire, train and motivate employees

Lead staff and manage work schedules

Direct and coordinate financial and budget activities to maximize ROI

Implement processes to ensure customer satisfaction standards are met / exceeded

Customer Service

Respond to customer issues and resolve them as they arise

Coach management teams and employees to be better able to address customer and employee concerns prior to escalation

Appreciate that we exist because of our customers

Understand that without our employees we don’t have customers…

Supervise

Hire humble, hungry and smart employees and managers

Inspire employees to perform at their best every day

Ensure all vacant positions become filled

Requirements:

Masters / Bachelor’s degree in Business Administration preferred or recent related experience

Ability to stay calm, patient and professional in tough conversations

Strong leadership skills with a proven record of motivating staff

Excellent customer service skills

Knowledge of balancing and maintaining budgets

Strong computer skills using spreadsheets and time management software

Education And/or Experience

Previous experience as a people manager preferably in a service / retail environment. RV, Automotive, Aviation, Manufacturing, Implement, Heavy Equipment or like type industries can be a plus.

Experience and knowledge of leading and motivating teams consisting of 50+ people

Experience in leading teams of management level employees

Compensation

Compensation is based on performance and will range from $115,000-150,000 per year.

Relocation

Montana has become the spot to be. Kevin Costner and his Yellowstone and the 1883 have single handedly helped Montana become discovered. If you want to move here, please know that we do have stop lights, hitching posts still exist is some small towns, and church is still the busiest place to go on Sunday. Its a safe place to live and a great place to raise a family looking for adve…

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About Bretz RV & Marine