Operational Systems Specialist Job at EUROCONTROL – Supporting European Aviation – in Maastricht

Function title: Operational Systems Specialist

Reference: NOC-MUAC-2021-FGIV/370

Location: Maastricht – Information about living in Maastricht

Nature of the competition: Internal and external competition

Applicable regulations: Conditions of Employment of Contract Staff at EUROCONTROL

Grades: AC 13/15 – Check salary simulations for the basic grade

Generic post: Junior Specialist (FG-IV) (13/15 )

Duration: 3 Year (s)

Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security provisions

Directorate/Service: MAAS/ATM/ATD – ATM Development

Competition publication date: 04/11/2021

Competition closing date: 02/12/2021 (23:59 Brussels time)

Reserve list: Applicable – See details in the “Useful information” section

Your team

Within the Directorate Maastricht Upper Area Control Centre , the ATM Development Service is responsible for developing the operational concept and the definition of operational and technical requirements. It includes also the activities related to airspace design and network planning.

Your role

Your role will be to:
Capture, analyse and evaluate business requirements from operational users to improve systems and take into account the impact of such changes.

Serve as a liaison between operational users and service providers (internal and external), and work closely with key players (e.g. architects, project managers, developers, release managers, etc.) to ensure solutions meet agreed requirements and operational strategy.

Contribute to the elaboration of proposals and technical improvements to anticipate future needs of customers and ensure that such system changes meet the requirements of current and future operations.

Draft the list of priority requirements and system changes together with the product owner(s).

Write technical working documents as support for the operational users.

Contribute to the planning and coordination of releases.

Analyse product incidents and report on findings.

Keep abreast of innovations in the respective field and operational tools, and contribute to working groups, meetings, projects, etc. as required.

Carry out any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

University studies of at least 4 years (e.g. Master’s degree) in a relevant domain (e.g. Aerospace Engineering, Computer Science, Engineering, etc.) or professional training of an equivalent level (ATCO license).

A minimum of 3 years’ relevant professional experience with ATM systems and infrastructure, and in system support (dealing with users) in a production environment.

Knowledge of ATM System architecture(s), constituents, and interfaces.

Technical drafting skills (English) to write functional specifications.

The following would be an advantage:
Experience with lower airspace functions (e.g. Arrival Manager Systems, Tower and/or Approach operations, electronic flight strip systems, etc.).

Experience in system integration and testing.

Experience in working on configuration and adaptation data related matters of complex air traffic management systems (e.g. Flight Data Processing Systems).

Programming experience.

Customer Focus: Adapts services to respond to customer needs

Communication: Fosters two-way communication

Problem solving: Anticipates and solves business issues

Analytical thinking: Analyses information and identifies relationships

Result focus: Seeks to improve personal performances

Ability to work in a multinational and multicultural environment.

Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.

The working languages of the Agency are English and French. For this particular job, candidates must be a proficient user of English at level C1/C2.

The levels relate to the Common European Framework of References for languages (CEFR).

Useful information

Applications will be accepted from nationals of EUROCONTROL Member States only.

The selected candidate will be offered a contract of 3 Year (s) pursuant to the provisions of the Conditions of Employment of Contract Staff at EUROCONTROL. The contract may be renewed. Before being established in the post, he/she will be requested to provide certified copies of his/her degrees and successfully serve a probationary period of 9 months.

The successful candidate shall be appointed in principle at the basic grade of the advertised grades.

In case of reserve list: Suitable candidates, however not selected to fill the post, will be placed on a reserve list for similar functions. The period of validity of reserve list is 1 year from the closing date of applications.

Information on salary and benefits can be found on the web page: http://jobs.eurocontrol.int/what-we-offer

EUROCONTROL is committed to non-discrimination and equal opportunities. We welcome applications from all qualified candidates, irrespective of gender, age, disability, race, colour, ethnic or social origin, religion or belief, marital or parental status and sexual orientation.

In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics.

Candidates should go to our Jobs website and read the tips on how to apply. Item 1 includes information on the EUROCONTROL competency models (technical & behavioural) – Candidates should refer to the behavioural competency model to know the behaviours expected for the different levels.

About the Company

Company: EUROCONTROL – Supporting European Aviation –

Company Location:  Maastricht

Estimated Salary:

About EUROCONTROL - Supporting European Aviation -