Operational Control Specialist – DTN Jobs in Shreveport, LA at Metro Aviation

Title: Operational Control Specialist – DTN

Company: Metro Aviation

Location: Shreveport, LA

$5,000 Sign-On Bonus*

Metro Aviation is seeking an

Operational Control Specialist (OCS)


Shreveport, Louisiana

at the

Metro Aviation Headquarters Operational Control Center (OCC)


Our mission is to provide the safest and highest quality traditional aircraft operations, completions, and maintenance so that we will:

Allow our customers to safely and effectively accomplish their mission profile,

Allow our employees to exercise their talents and maximize their potential, and

Ensure the financial stability of the corporation.

Our goal is to find qualified candidates who value our mission and contribute to our overall safety culture.

We invest in the well-being of our employees. The following FREE benefits are offered to all full time employees: family health and prescription insurance, family dental insurance, family vision insurance, life insurance, short term disability, and an Employee Assistance Program.


The Operational Control Specialist is responsible to ensure all flights are conducted safely and in compliance with FAA regulations.

Essential Functions

Trained and qualified in accordance with applicable sections of FAR 135.619 and the Metro Aviation Training Manual

Responsible for monitoring flight operations

Participate in flight coordination and dispatch

Assisting with flight planning

Comply with all directives and guidance of the Metro Aviation General Operations Manual, Policy & Procedures, Company Bulletins, Federal Aviation Regulations

Interact and provide quality customer service with partner communication centers; Promptly escalate operational, personnel, or customer conflicts or concerns

Participate in OCS new hire and partner communication center training as needed

Knowledge, Skills, & Abilities

Effective oral and written communication skills

Possess sound judgment and objectivity in decision-making

Ability to create an environment that demonstrates teamwork and professionalism with diverse personalities and professional backgrounds

Ability to maintain cooperative and harmonious relationships with internal and external customers

Demonstrated leadership qualities and strong initiative

Basic proficiency with Microsoft Office and Google Suite products

Education & Experience

Preferred: At least two (2) years of experience during the last five years in any one or in any combination of the following areas:

In military operations as a pilot, flight navigator, or meteorologist

In air carrier operations as a pilot, flight engineer, certified aircraft dispatcher, or meteorologist

Aircraft operations as an air traffic controller or a flight service specialist

Experience in Airplane and/or helicopter air ambulance operations as a pilot preferred


Full Time

182.5 work days/1,825 hours per year to include:

5 on /5 off

10-hour shifts

Workover available when necessary


Metro Aviation does not have a Visa Sponsorship program at this time*

Metro Aviation is committed to employees, customers, and the community to promote diversity and inclusion by developing policies, programs, and procedures that foster a work environment where differences are respected and employees are treated fairly.

Metro Aviation prohibits discrimination or harassment of any kind and ensures equal employment opportunity (EEO) to all aspects of the relationship between Metro Aviation and its employees, including recruitment, employment, promotion, transfer, training, working conditions, wages a…

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About Metro Aviation