Line Service Technician- Huntsville International Airport Jobs in Huntsville at Signature Flight Support

Title: Line Service Technician- Huntsville International Airport

Company: Signature Flight Support

Location: Huntsville

A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute
towards safely providing requested services for general aviation aircraft, crews and passengers. An LST
routinely operates ground service equipment and uses knowledge of the company’s policies and procedures
to provide efficient and excellent service to customers and other guests to the fixed base operation (FBO)
Persons employed as an LST are expected to:

Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests

Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks

Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing

Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.

Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests

Maintain safe, clean and secure ramps and operations

Drive a shuttle vehicle with passengers and/or luggage and cargo

Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location

Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation

Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times

Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job

Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport

Create accurate records pertaining to time worked and activities and services performed

Abide by emergency response procedures when/if critical events occur

Recommend improvements to Signature’s standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel

Other duties as requested

The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

Safely and accurately conduct flight line operations in accordance with established policies and procedures

Regular and reliable in-person and timely attendance for all shifts which may include nights, weekends and/or holidays as scheduled

This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc. (see chart)

Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel

Clearly communicate in English with others in person, via telephone, radio communicators, and in writing

Must be able to ph…

About Signature Flight Support