IT Systems Analyst Job at PAL in St. John’s, NL
At PAL, innovation is at the core of our operations, and our team members worldwide. With a proud 40-year history, PAL has grown and expanded to become international leaders in aerospace and aviation. Through its multi-faceted divisions, PAL has established its footprint not only on a national level, but internationally, with new and exciting ventures and partnerships across the globe.
To continue our vision for growth, we’re looking for an IT Systems Analyst to join our Corporate team in St. John’s, NL.
Essential Duties and Responsibilities:
Support operations of various application, compute, and storage infrastructures.
Perform installations, upgrades, and maintenance of hardware and software applications.
Performance tuning of server and software applications.
Troubleshooting of complex technical issues.
Collaborate with various support teams to inform them of issues and/or resolution of server problems.
Serve as focal point on server outages and server activities to management.
Build and restore severs as required.
Design, implement, maintain and test disaster recovery procedures for server rooms as required.
Provide training and support to team members.
Participate in the creation and maintenance of system administration best practices, technical standards, policies and documentation.
On call rotation for after hours support.
Other duties as assigned.
Preferred Knowledge, Skills & Abilities:
At least 7 years of IT related experience in managing and monitoring physical and virtual servers.
Extensive working knowledge with the following: Microsoft Architecture, APC Data Centre Infrastructure, Dell Compute and Storage, VMware vSphere, Veeam, Manage Engine, SolarWinds, ConnectWise, Windows Server, and Citrix XenApp.
Office 365 and Azure administration experience.
Strong organizational skills, ability to set priorities and meet deadlines.
Problem solving – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Ability to evaluate information and exercise good judgment in making decisions.
Strong oral and written communication skills with the ability to communicate at all levels of the organization.
Knowledge and experience with basic security measures and requirements
Accomplishment and proficiency in performing all general and detailed responsibilities and duties
Ability to work independently with limited direct supervision as needed
Ability to monitor desktops / Servers and associated network performance.
Skill growth and knowledge attainment in emerging technologies.
Education and Certifications:
Bachelor’s Degree in Computer Science, Engineering, or equivalent technical training or education. Professional vendor specific certification and extensive experience in Microsoft and VMware may be considered in lieu of a degree.
Microsoft certifications required.
PAL is an Equal Opportunity Employer. Only those individuals selected for an interview will be contacted.
About the Company
Company Location: St. John’s, NL