Overview

Global Network Administrator Jobs in White Plains, NY at dnata

Title: Global Network Administrator

Company: dnata

Location: White Plains, NY

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Receiving and confirming catering orders over the phone, email or fax from customers in an accurate and timely manner.

Keeping track of orders in an Excel spreadsheet

Getting payment/credit card information from customers before

Charging credit cards

Reviewing orders for specialty items

Placing orders for specialty items.

Placing restaurant or shopping orders and coordinating pickups

Effectively communicating order information with management and kitchen staff in a timely and professional manner.

Inputting the catering orders into the Quickbooks/QAD system accurately and efficiently.

Following up with customers & ensuring all needs are met.

Shopping for specialty items using a company car/van

Packaging of catering orders per client/company specifications

Delivering orders in a company car/van if needed

Dispatching of drivers on a daily basis and remaining in constant contact with them to ensure on time delivery during shift.

Vehicle inspections upon drivers return.

Filing of paperwork & other miscellaneous tasks.

Other duties as assigned

Hospitality and/or catering (1 Year Minimum). High School Diploma, or some college.

Enjoys creating an exceptional customer service experience by talking to our clients and selling our product with a smile and an enthusiastic demeanor

Knowledge in Microsoft Outlook, Excel and Word

Knowledge of QuickBooks/QAD accounting programs helpful

Detail oriented/time management skills are key

Food and customer service knowledge a plus

Schedule flexibility is a must – Able to work nights, weekends, and holiday when needed.

Able to effectively communicate both verbal and written

English is a must, bilingual is a plus

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.

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About dnata