GAZ – APS6 – SA – Border Force Supervisor Job at Department of Home Affairs – in South Australia

Contact: [[hiringManagerName]] Phone: (08) 7421 7395

Period of Vacancy: Ongoing

Number of Vacancies: Several

Applications close: Thursday 09 December 2021 at 11:59pm (midnight) – AEDT. Late applications will not be accepted.

Who can apply:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

About the Department of Home Affairs:
Be part of something bigger: contribute to building a secure Australia that is prosperous, open and united.

Join a connected team of professionals, where you can be your authentic self; grow your career while making time for all parts of your life. Click here to see What we offer

The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia’s frontline border law enforcement agency and Australia’s customs service. The Australian Border Force’s mission is to protect Australia’s border and facilitate the legitimate movement of people and goods across it.

Overview of the Branch and Section:
The Australian Border Force (ABF) is an operationally independent body under the Home Affairs Portfolio. The ABF is responsible for operational border, investigations, compliance, detention (facilities and centres) and enforcement functions, and continues to be Australia’s customs service.

In a rapidly evolving global environment, we perform to the highest standards while remaining agile and able to anticipate and respond to emerging threats, and capitalise on opportunities to partner with domestic and international border, customs, immigration, intelligence and law enforcement agencies.

Operations SA is responsible for delivering on the ABF’s operational effect in South Australia by prioritising resources and coordinating the deployment of Border Force Officers in specific geographical areas to achieve the portfolio’s strategic outcomes. Operations SA consists of:

Aviation Operations: includes Aviation Travellers and Aviation Goods. This Section is responsible for monitoring the movement of people and goods across Australia’s air border, and managing border threats at Adelaide International Airport.

Enforcement Operations: consists of Field Operations, Regional Investigations, Character and Removal Operations and Sponsor Monitoring Unit. This Section harnesses the ABF’s investigative and enforcement capabilities to target serious and organised crime, serious and deliberate non-compliance and systemic vulnerabilities that threaten the security of Australia’s trade and migration systems through criminal investigations, the prevention of foreign worker exploitation, the location, detainment and removal of unlawful non-citizens.

Maritime Operations: consists of Commercial Shipping, Sea Cargo Examination, and District Offices at Port Lincoln and Port Pirie. This Section is responsible for monitoring the movement of people and goods across Australia’s sea border at all South Australian regulated ports and wharves.

Supply Chain Operations: consists of Supply Chain Integrity, Cargo Response, Detained Goods and Firearms teams. This Section is responsible for monitoring the lawful movement of goods across the border and into home consumption, and identifying and treating any identified vulnerabilities.

Operations and Planning: includes Mobile Deployment Teams, the Operational Readiness cell and Operational Planning team. This Section plans and tests critical operational response capability, provides surge support to other Sections, and undertakes regular regional patrol activity.

This process will be used to fill current Operations SA vacancies and will establish a merit pool which may be used to fill future vacancies within the ABF in South Australia over the coming 12 months.

About the role:
Border Force Supervisors work under limited direction to investigate contraventions of migration, customs and other border legislation administered by the Department in accordance with policies and procedures. They use a range of internal and external resources and investigative techniques to gather information and evidence to enforce legislation in a law enforcement environment. They require a thorough knowledge of the relevant legislation and policy frameworks to ensure that they exercise legislated powers appropriately and with due diligence.

The roles provide a unique and challenging opportunity for officers to develop and enhance their operational skills whilst working on a range of complex matters within a high profile and politically sensitive environment. The successful candidates will proactively deliver high quality outcomes in a complex and dynamic operational environment, including where there is conflict or heightened risk.

Border Force Supervisors lead teams, manage staff performance, allocate work, identify training needs and development opportunities. In some roles, Border Force Supervisors work closely with other Government and law enforcement agencies.

Some positions involve overtime, shift work and/or work outside of the standard/core business hours across a 7 day roster. Interstate, intrastate, overnight travel and deployments may also be required. On-call rosters may apply in some Sections.

Our ideal candidate:
The successful candidates will have an analytical and inquisitive mindset with a strong attention to detail and accuracy with a retentive memory. They will be enthusiastic, proactive and forward-thinking in their approach to work and show resilience in responding to changing and competing priorities, including stress tolerance. They will have the ability to work under limited supervision, display integrity and high ethical standards and maintain confidentiality and discretion within a heightened risk operational environments and in situations of potential conflict.

The candidates will be a highly effective communicators and possess a demonstrated ability to exercise sound judgement, make timely decisions and possess strong interpersonal skills in leading teams, working within teams and dealing with a wide range of internal and external stakeholders. They will be physically fit to safely operate within a range of environmental conditions.

Some roles are performed in places of high infection risk related to the international border, including where they are required to interact with international travellers or crew. Candidates should be aware that they will not be offered one of the high risk roles if they are not vaccinated or are unwilling to be vaccinated within a reasonable period. ABF will provide more information about making arrangements for vaccination on commencement of employment, where required.

Specific duties/responsibilities:
Border Force Supervisors are multi-skilled, mobile, agile and responsive. Candidates should consider their personal capabilities against the following when preparing their application.

Border Force Supervisors within Operations SA are required to:

Enforce legislation and lead teams lawfully exercising powers

Apply skills, knowledge and experience necessary to provide advice and services, including development of reports and information products to support investigative activities

Undertake research and analysis, and interrogate a range of departmental IT systems for information and evidence collection

Interpret and apply a range of legislation, guidelines and instructions, policy and procedures

Collect and analyse data to complete routine to complex documentation, including operational plans and reports

Coordinate, plan and implement operational responses

Initiate and apply innovative solutions that contribute to change and to the improvement in quality and efficiency of services

Build and maintain effective internal and external relationships, and seek to further expand relationships

Demonstrate a law enforcement mindset

Communicate effectively in an operational environment, understanding the desired outcomes and using the most appropriate medium for conveying information.

Role requirements/qualifications:
Some positions within the Australian Border Force require the occupant to meet Border Force Officer essential qualifications. If successful, candidates are required to:

Attain and maintain relevant medical, fitness and psychometric standards

Swear an oath or make an affirmation

Actively participate in career management (postings and deployments)

Be uniformed

Hold a valid Australian drivers licence

Be able to deploy at short notice across a range of operational domains

Obtain and maintain essential and role-specific qualifications.

Specific positions may also require candidates to:
Undergo specialised training, including but not limited to:
Basic Operational Safety Training (Use of Force) – the use of personal defensive weapons and firearms

Viewing Objectionable Material.

Applicant response:
As part of your application, you will be required to prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.

Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

Please prepare a one-page Applicant Response in relation to the advertised role, outlining:

How your skills, knowledge and experience will be relevant to roles in Operations SA

Why you are interested in the Operations SA roles and what you can offer us

At least two specific examples or achievements that demonstrate your ability to perform the roles in Operations SA, using the Situation, Task, Action and Result (STAR) or similar model.

How to apply:
Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs’ online recruitment system (ourPeople).

As part of your application you will need to provide:
Your CV

Your Applicant Response document

Details of referees

Include your full name and the Requisition Number – [[id]] in the footer of any documents being uploaded.

Eligibility and Specific Conditions of Employment

To be eligible to work with the Department of Home Affairs you must:

Be an Australian Citizen

Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process

Obtain and maintain the required AGSVA clearance

Obtain and maintain a current Employment Suitability Clearance

Satisfy a probation period

Undergo a health assessment (if applicable).

To be eligible to work in some roles, you may be required to be fully vaccinated against COVID-19. Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation, if a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable period, they may not be offered that role.

Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment ([email protected]) including screen captures if necessary. A response will be sent during business hours.


Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department’s website at https://www.homeaffairs.gov.au/about-us/careers

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: [email protected]

About the Company

Company: Department of Home Affairs –

Company Location:  South Australia

Estimated Salary:

About Department of Home Affairs -