Full Time Customer Service Ramp Agent

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

Principal Duties and Responsibilities:
Ramp Agents work outdoors in a very fast-paced airport environment. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Employee will be responsible to meet or exceed all performance goals. Responsibilities include baggage loading, operation of motorized service vehicles and equipment, aircraft servicing. Other duties as assigned.

Minimum Qualifications:
Successful completion of training course

At least 18 years of age

High school diploma or GED

Valid driver’s license

Preferred Qualifications:
Previous airline experience

Previous employment as a front-line customer service provider

Basic knowledge of computer applications and programs

Bachelor’s Degree in Aviation, Business or related field

Work Environment:
Use of computers and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

Handle objects up to 70 pounds

Assist disabled customers

The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.

M/F Disabled and Vet EEO/AA Employer

M/F Disabled and Vet EEO/AA Employer