Fuels PQ Excellence Lead Job at Shell – in Rotterdam

The Role

Where you fit in

As a Fuels PQ Excellence Lead, you will partner with business stakeholders to build truly integrated, collaborative, and competitive supply chains for Supply.

You will sustain the capability of the Europe/South Africa Trading & Supply (T&S) PQ and Claims team to support our fuels business in BENEFRUX (Belgium, Netherlands, Luxembourg, France).

The EU/SA PQ team provides Product Quality/Fuels Technical support to Trading & Supply, Retail and Commercial businesses located in 20 countries, organized in 5 clusters.

The BENEFRUX business and market environment is dynamic and changing; supply chains are changing, increasing competition, growing regulatory pressure, growth of gas-to-liquids fuels (GTL) and in particular Low Carbon Fuels, such as (Bio) LNG and Hydrogen. In short, an exciting place to be in.

In this position, you will contribute to sustain good Product Quality performance for all fuels across Downstream as well as contribute to increase business value.

Geographical focus area of this position will be BENEFRUX where Shell operates an extensive fuels business with complex supply chains, significant Refining & Distribution assets, and a large Trading business.

You will drive product quality assurance throughout the supply chain, performance audits, supports business in resolving product quality incidents, carries out root cause investigations and shares learnings from incidents across regions and businesses. Support is given to Mobility and Commercial businesses when introducing new products, ensuring product quality risks are clear, managed and mitigated.

Your team is responsible for maintaining fuel specifications for Pernis refinery, manages the waiver process in case refineries request release of product not meeting market requirements.

Your team supports distributions, terminals to ensure compliance with quality assurances standards in the area of main fuels and aviation fuels by performing audits and building competence staff by providing trainings and sharing learning from incidents.

Support is given to our marketing organizations preparing communications and responding to customer queries and claims. You will also provide technical courses to businesses to develop their fuels technical competence.

What’s the role?

Your responsibility as Fuels PQ Excellence Lead would include:

Act as Product Quality Excellence lead in BENEFRUX within the Europe/SA T&S Fuels Product Quality team: advocate the case for PQ assurance and provide technical support to Trading, Supply, Distribution, Commercial, Mobility and Marketing activities for all fuels.

Support launches of new (Low Carbon) Fuel products, responsible for completing pre-launch product risk assessments and managing product trials.

Responsible for follow up of product quality incidents in the supply chain and develops learning from incidents and shares with relevant businesses

Owns fuel specifications and maintains the PSS (Product Supply Specification) database including local customer supply specification files.

Waiver authority for all finished fuels

Supports Shell distribution terminals to strengthen quality assurance in the area of main fuels and aviation fuels; e.g. by providing LoD1 support (audits) and trainings/sharing learning from incidents

Provides technical support on customer issues for Mobility and Commercial on complaints, claims and troubleshooting.

Provides training to T&S, Commercial, Retail, CSC (Customer Service Centre), OTD (scheduling) and other 1st line technical support staff on an ongoing basis on product and fuel application matters

Active member of the Europe/SA PQ team by sharing local knowledge with the team, leveraging team knowledge locally, providing leave coverage and supporting the priorities of the Europe/SA PQ team and the wider supply chain.

What we need from you

As a Fuels PQ Excellence Lead, you would possess the following:

University degree with qualifications in chemistry, (chemical) engineering or science or equivalent professional experience

In depth knowledge of quality assurance, laboratory and analytical techniques, testing methods and sampling procedures

Experience in providing product quality/technical support to customers, internal or external

Experience in fuels related to technical/commercial sales, refining and blending, product development, product management, supply/terminal operations

Strong communication and stakeholder management skills

Commercial acumen

Fluent Dutch & English speaker

Company Description

Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

About the Company

Company: Shell –

Company Location:  Rotterdam

Estimated Salary:

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