Freight Services Adviser – Johannesburg Job at Qantas Airways Limited – in Johannesburg, Gauteng
An opportunity to be part of the International restart and make a difference to our team and customers
Permanent Full-time role based near Johannesburg International Airport
Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.
Our offshore ports each have a personality of their own. When you’re part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team.
The Freight Services Adviser is a broad multifunctional business operations role with specialist knowledge in air freight ground handling and commercial operations. The role is responsible for the day to day performance management of our Ground Handling Operations, ULD fleet and business support suppliers across the United Kingdom and South Africa. The post holder will support the business with specialist operational counsel with regards to the planning of freight loads with particular emphasis on loads requiring special handling. They will be able to support their areas of responsibility with strong analytical skills, the ability to interpret trends and conduct root cause analysis. The post holder will also hold accountability for the correct and timely billing of customers and certification of invoices.
5+ years of Air Freight industry knowledge gained via airline, freight forwarder or warehouse environment
Strong working knowledge of applicable IATA regulations specifically including ULDs, Dangerous Goods and Live Animals
Working knowledge of contemporary freight booking systems (Icargo, CargoSpot, Champ)
Demonstratable experience in the use of quality management methodologies
Ground handling or warehouse audit experience would be highly regarded
Current Dangerous Goods certificate would be highly regarded
Ability to work independently, be self-motivated and disciplined while completing tasks with a high degree of accuracy
Ability and desire to build constructive working partnerships with all levels of customer, supplier and internal organisation
Ability to operate as part of a small team working towards a common goal
Confidence to make decisions within set parameters and seek assistance/escalate as required
Willingness to undertake limited domestic and international travel as required
Strong written and spoken English
Rights to live and work in South Africa
The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.
If you’re up for achieving the impossible, register your interest and we’ll be in touch.
Applications close Monday 6 December 2021.
About the Company
Company: Qantas Airways Limited –
Company Location: Johannesburg, Gauteng