Food Safety & Compliance Coordinator

Australia’s largest inflight caterer, we are chosen by many of the world’s airlines for our fresh award-winning meals and outstanding service.

With a geographically diverse footprint, we employ over 4,000 people across 9 cities, produce over 64 million meals and service over 246 thousand flights each year.

Offering a suite of services, we are more than an inflight caterer. We also manage buy-on-board catering programs, provide inflight retail solutions, operate airport lounges and provide readymade meal manufacturing for export, airline and non-airline markets.

Parent company dnata – part of the Emirates Group – is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and inflight catering services in 85 countries across six continents, dnata is a trusted partner for over 270 airline customers around the world.

The Opportunity

We have an exciting opportunity available for a Full-Time Food Safety & Compliance Coordinator to join our team in Brisbane.

Accountable for supporting the local Food Safety & Compliance Manager, National Food Safety and Compliance Manager and Business / Unit Manager, in maintaining compliance to Food Safety, Halal, Environmental & Biosecurity regulations. It will require the individual to work in all parts of the operation and to provide advice, education and training to employees at all levels.

Key Responsibilities

Conduct Compliance audits in conjunction with the Food Safety / Quality Assurance Manager.

Record all findings from Compliance audits, and report back to the Food Safety / Quality Assurance Manager, Unit Manager and relevant Team Leaders with the results of the audit, ensuring agreed actions and remedies are documented/ delivered to address findings.

Assist in conducting relevant sections of the induction process, in conjunction with the OHS Specialist, and ensure all staff are inducted in accordance with Company and legislative requirements.

Provide specialist Food Safety/ HACCP, Halal, Environmental advice to external/internal stakeholders as required.

Investigate, report, and analyse customer complaints, including food poisoning allegations and other safety investigations and supplier non-conformances.

Maintain current knowledge of all State and Federal Food Safety legislations (Acts, Regulations, and Compliance Codes etc) by accessing regular updates, attending any relevant seminars and networking

Coordinate and conduct adhoc and scheduled internal Food Safety/ HACCP and supplier audits and reports

Report and identify areas of improvement so dnata catering is not exposed to any financial of operational risks associated with non-compliance in Food Safety/ HACCP, Halal and Environmental matters

Coordinate microbiological testing program and analysis of results.

Pro-actively address performance issues, by identifying areas of non-conformance, their root cause, and supporting preventative actions

Provide advice, support and in-depth hands-on training to develop skills and confidence in the team to effectively manage Food Safety/ HACCP and risk prevention in their respective areas of responsibility

Selection Criteria

Tertiary qualifications in Food Science or similar discipline

Food Safety Auditing (Internal and External)

HACCP Qualification

Prior experience in a large food manufacturing environment involving QA, HACCP, Food Safety

Prior experience in working within a team

Prior knowledge / experience in ISO22000:2018 certification

We welcome applications from candidates across all states. The successful candidate is responsible for covering her / his own relocation expenses.

We thank all applicants in advance as only successful applicants will be contacted for an interview.