Flight Planning and Dispatch Coordinator (Onsite) Jobs in Annapolis, MD at Collins Aerospace
Title: Flight Planning and Dispatch Coordinator (Onsite)
Company: Collins Aerospace
Location: Annapolis, MD
This role is responsible for striving to create a cooperative atmosphere where knowledge is shared amongst team members. Our Aircraft Dispatch and Flight Planning Coordinators provide business aviation customers with the tools, information, and empowerment they need to effectively satisfy aviation customer requests.
This position is located in Annapolis, Maryland.
Responsible for interacting with business aviation customers (pilots, dispatchers, flight operations, air traffic control) via telephone and email exchanges during all phases of flight planning and operations.
Create and disseminate computed flight plans including: assessment of weather conditions, NOTAMs, weight and balance, runway analysis, and aircraft performance calculations.
Relay sensitive aviation messages.
Provide logistical assistance for flight crews.
Provide customer account, software, troubleshooting, and training support.
This position requires flexible coverage of multiple shifts in support of 24/7 operations, including holidays. The Flight Coordinator position is an essential personnel position meaning that you may be required to report for work during inclement weather.
AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience.
OR In the absence of a HS diploma, GED or AA/AS degree, 8 years of relevant experience is required
OR A Bachelor’s degree in the appropriate discipline and less than 2 years of relevant experience.
Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.
Ability to work all shifts, weekends, and /or holidays.
FAA Dispatcher Certificate (strongly preferred). Candidates who do not have an FAA Dispatcher Certificate may be required to obtain one within 6 months of being hired. Experience in aviation dispatch, air traffic control, flight planning, and / or pilot.
Ability to read aviation weather and NOTAMs.
PC operating experience in a professional environment, including standard office software and internet browsing.
Bi-lingual (Spanish) preferred, but not required.
Must be able to communicate well both orally and in written form and to deliver exceptional customer service to both internal and external customers.
Ability to work for extended periods while seated and using a personal computer and be able to handle incoming customer calls without assistance.
Ability to handle multiple customer requests simultaneously and accurately, work well in dynamic situations, and someone who can anticipate and mitigate problems.
Ability to prioritize their time and resources in crises, be able to work very effectively with others in a fast-paced team environment and be able to work independently with limited assistance.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we’re helping passengers reach their destination safely. We’re connecting aircraft operators, airports, rail and critical in…