Field Service Technician – Edgebander Job at Superior People Recruitment – in Parramatta NSW
Due to a period of growth we are looking to expand their team within NSW. Your role will be to install our leading Edgebanding machines to clients located all across NSW and occasionally interstate. You will be responsible for providing our valued customers with onsite support for trouble-shooting and scheduled maintenance.
You will report to a Service Team leader that has extensive industry experience and will provide you with ongoing development opportunities.
Install, service and troubleshoot Edgebanding machines for new and existing customers onsite
Provide service and customer support during field customer visits
Travel to customers in your local city and occasional domestic travel
Manage all onsite installation, repair, maintenance and test tasks
Trouble shoot, diagnose errors or technical problems and determine solutions on all machines
Produce timely and detailed service reports and document processes
Operate equipment and machinery in a safe manner
Attend product, service training locally and internationally
Provide training to customers and other service technicians
Work with spare parts, team leaders, hotliners, customer service representatives to action customer queries
We are looking for someone who is hands-on with a can-do attitude. Apply now if you have industry experience, similar machine repair/service experience for a guaranteed interview.
Experience with electrical fault finding / mechanically savvy and familiar with technical installation work of high-end equipment in the following industries desired; wood, stone or glass, medical grade systems, vehicle, cranes, trade machinery, aviation/arm (not essential)
Experience in installation or servicing of mechanical/technical machines
Qualifications in electrical, electronics, mechanical or engineering desired
Electrical trade qualified cert 3, OR aligned cert 3 disconnect/re-connect license OR willingness to undertake further qualifications.
Experience with installing, serving or troubleshooting Edgebanding Machine Technology is essential
Excellent communication skills
Advanced computer system skills, including Microsoft suite
Problem solving and decision-making ability
Self-motivated and ability to work unsupervised
Experience in technical service interventions mainly on industry machineries
Mechanical, electronic/electrical principles knowledge
Package includes: Base + Car Allowance + Fuel Card + Travel + Overtime
We can only accept applications from those fully vaccinated against Covid.
Shortlisted candidates will be contacted by email, with a link to book an interview time suitable for them. Please ensure you check emails as well as junk / spam folders.
About the Company
Company: Superior People Recruitment –
Company Location: Parramatta NSW