Field Service Technician – Edgebander

Our client is a global leader in the technology, manufacturing and supply of machines and components for processing wood, glass, stone, plastic and metal product industry and are now seeking an experienced Field Service Technician – Edgebander.

Due to a period of growth we are looking to expand their team within NSW. Your role will be to install our leading Edgebanding machines to clients located all across NSW and occasionally interstate. You will be responsible for providing our valued customers with onsite support for trouble-shooting and scheduled maintenance.

You will report to a Service Team leader that has extensive industry experience and will provide you with ongoing development opportunities.

Duties include.

Install, service and troubleshoot Edgebanding machines for new and existing customers onsite

Provide service and customer support during field customer visits

Travel to customers in your local city and occasional domestic travel

Manage all onsite installation, repair, maintenance and test tasks

Trouble shoot, diagnose errors or technical problems and determine solutions on all machines

Produce timely and detailed service reports and document processes

Operate equipment and machinery in a safe manner

Attend product, service training locally and internationally

Provide training to customers and other service technicians

Work with spare parts, team leaders, hotliners, customer service representatives to action customer queries

We are looking for someone who is hands-on with a can-do attitude. Apply now if you have industry experience, similar machine repair/service experience for a guaranteed interview.

Desired experience.

Experience with electrical fault finding / mechanically savvy and familiar with technical installation work of high-end equipment in the following industries desired; wood, stone or glass, medical grade systems, vehicle, cranes, trade machinery, aviation/arm (not essential)

Experience in installation or servicing of mechanical/technical machines

Qualifications in electrical, electronics, mechanical or engineering desired

Essential.

Electrical trade qualified cert 3, OR aligned cert 3 disconnect/re-connect license OR willingness to undertake further qualifications.

Experience with installing, serving or troubleshooting Edgebanding Machine Technology is essential

Excellent communication skills

Advanced computer system skills, including Microsoft suite

Problem solving and decision-making ability

Self-motivated and ability to work unsupervised

Experience in technical service interventions mainly on industry machineries

Mechanical, electronic/electrical principles knowledge

Package includes: Base + Car Allowance + Fuel Card + Travel + Overtime

We can only accept applications from those fully vaccinated against Covid.

Shortlisted candidates will be contacted by email, with a link to book an interview time suitable for them. Please ensure you check emails as well as junk / spam folders.