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Director Pilot Crew Scheduling Jobs in Seattle, WA at Alaska Airlines

Title: Director Pilot Crew Scheduling

Company: Alaska Airlines

Location: Seattle, WA

Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Director, Pilot Crew Scheduling sets the long-term strategy and oversees the financial performance of our pilot crew scheduling team at Alaska Air. As a people leader, this role establishes strategic goals and direction for a team of leaders to ensure they provide superior customer service to pilots and System Operations Control, uphold our commitment to safety, demonstrate good judgment, and perform their jobs as defined by company policy and the crew scheduling manual.
Key Duties

Guides, directs and partners with the following teams:
Crew Planning and Crew Scheduling
Flight Operations Budget & Forecast
Payroll, Benefits & Leave Administration
Emergency Preparedness
System Oversight (Jeppesen)
Federal Aviation Association (FAA)
Air Line Pilots Association (ALPA)
Manages through duty managers and leadership team, ensuring timely and on-going communications with pilots. Highlights important work-rule changes, new policies, company objectives, and addresses rumors and concerns.
Achieves department goals by supporting operational objectives and administrative requirements. Places special emphasis on on-time performance, customer service standards, sick leave administration, and safety.
Optimizes resources for efficiency while maintaining a safe operation.
Champions departmental and company objectives, especially as they relate to changes to processes and policies.
Defines opportunities to re-engineer business processes to streamline and simplify.
Plans, develops, & optimizes the Inflight schedule for the most efficient use of pilot utilization.
Ensures pilot schedule meets or exceeds objectives for on-time performance, productivity, and budget.
Provides Pilot Crew Scheduling team with clear expectations promoting maximization of resources and a friendly and supportive scheduling experience.
Ensures Pilot Crew Scheduling team adheres to FAA scheduling requirements & works within the constraints of the ALPA contract.
Updates Flight Operations management on the status of monthly bids, changes to the schedule, staffing, and the operational status.
Participates in Pilot selection and hiring process.
Partners with ALPA union leadership to ensure effective communication, swift problem resolution, and to maintain an excellent working relationship.
Fosters a culture of support, trust and accountability.
Maintains working knowledge of Flight Operations procedures, FAA, and contractual requirements.
Ensures Inflight payroll is completed in a timely manner and with accurate information.
Ensures full cooperation and alignment of the Flight Operations with Inflight, Airport Services, Base Operations and System Operations Control.
Assesses impact of staffing (base allocations), scheduling constraints (optimization software), budget assumptions, productivity objectives (hard time %) and work rules (duty rest, duty day, etc.).
Develops people through effective performance management and ongoing feedback, and ensures staffing level is adequate.
Fosters a culture of engagement, holds self and others accountable through trust and authentic relationships.
Promotes a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular meaningful feedback.
Identifies and provides career development opportunities through development assignments and formal/informal training.

Job-Specific Experience, Education & Skills

8 years in any of the following relevant experience, operational, management, finance or strategic experience.
5 years of leadership experience, with at least 2 of those years direct people leadership.
Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
Must be proactive, self-motivated and work well under pressure; demonstrated ability to anticipate needs of the staff and to maintain an upbeat, positive, and can-do attitude.
Strong computer and analytical skills.
Excellent verbal and written communication skills.
The ability to prioritize and organize multiple tasks, and interface with large numbers of people in a fast-paced environment.
High school diploma or equivalent.
Minimum age of 18
Must be authorized to work in the U.S.


Aviation operations experience.
Contract labor experience.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Demonstrated leadership cultivating and motivating teams of high performing individuals, including effectively leading through managers of managers.

Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

Competitive total rewards package
Medical, dental and vision benefits
401k match program
Monthly incentive pay plan
Annual incentive pay
Generous paid time off
Unlimited high priority space available travel privileges on Alaska Airlines & Horizon Air

Apply by 7:00 PM Pacific Time on 9/2/2022
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2022-8986
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.

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About Alaska Airlines