Customer Service Event Manager (all genders) Job at Pratt & Whitney Canada – Customer Service Centre Europe GmbH – in Berlin
Customer Service Event Manager (all genders)
Code: CSC / Operations
Provision of Pratt & Whitney Canada (P&WC) rental engines to customers in Europe, Middle East and Africa, management of according logistics and contracts considering the involvement of relevant partners
Maintain and improvement of customer relations and experience
Reporting and reconciliation with the suppliers, ensuring payment alignment, incoming invoices management, accuracy with invoicing generation, margin checks
Customer- centric Project management
Readiness for on-call services
Successful degree in relevant studies, i.e. Business Administration, Logistics/Supply Chain, Engineering or equivalent working experience
Customer and solutions oriented
Comfortable in dealing with complex situations
Technical interest, basic knowledge of aircraft engines or aviation industry would be an asset
Proactive, customer driven mind-set and ease in working in a dynamic, international environment and ability to work in (virtual) global a team
Structured approached to open tasks and good prioritisation skills
Fluency in English
Working knowledge of MS Office (Word, Excel, Access, PowerPoint), SAP would be advantageous
It is our self-image to invest in the professional and personal development of each employee by providing a comprehensive range of further education and tailor-made development programs. Besides, you will be working very closely with other departments within our company and the group allowing you deep insights and good understanding of our business.
In addition to a broad range of benefits provided by collective agreements and beyond by CSC, we offer a range of further services tailored to your needs: Measures to balance work and family life are just as important to us as a personal retirement plan. Also, CSC is involved in health and fitness.
As a technology company, women with a qualified education are also very important to us. Your applications are especially welcome!
Then give your career a boost and send us your complete dossier, the earliest possible start date, and your salary expectations through our online application form that you can access directly from this page.
We are looking forward to meeting you!
About the Company
Company: Pratt & Whitney Canada – Customer Service Centre Europe GmbH –
Company Location: Berlin