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Overview

Business Analyst – GNSG Job at DHL Express – in Diegem

(22009W4)

België-Vlaams-Brabant-Diegem | Fulltime | Regulier | Standaard

YOU DRIVE FOR QUALITY AND GREAT SERVICE? THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

DHL Express is seeking a Business Analyst to join the team responsible for the solutions and information that underpins our global network, based in Brussels.

In this role you will use statistical methods and data analytics to ensure excellent service quality for our customers. You will contribute to the analysis, testing and deployment of changes to existing tools and the creation of new capabilities that will take our network forward. The role location is Diegem, Belgium.

YOUR TASKS

To be part of the Global Network Support team, developing detailed knowledge of the people, functions and end-to-end processes the areas of Global Network Planning and forecasting.

Working at a global level you will gather, understand, and prioritise business problems, opportunities and requirements from business stakeholders.

Derive data requirements from these business needs and objectives.

Provide data analysis and reporting capabilities to drive improvements in our network.

Support capacity management programs to ensure sufficient capacity on the right flights, improve movement utilization and optimize our overall unit costs.

Support the development of new machine learning models and advanced analytics performed within the team, driving further digitalization of our processes.

Manage the continuous improvement of short- and long-term forecast accuracy KPIs.

Support functional and technical experts from all levels of the organization in describing and implementing systems changes.

You will prepare and/or support each development stage through Analysis, Design, Testing and Implementation where you:

Can articulate and write unambiguously about processes and data

Are able to prepare test scenarios & cases as well as the data needed for test execution

Execute tests and co-ordinate end-users and IT colleagues in their tasks

Support end-user training and implementation coordination across business and IT

Delivering ‘Green’ logistics and support for climate protection improvements as DHL continues on DPDHL’s Mission 2050 to reduce all logistics-related emissions to zero.

Sufficient understanding of aviation and logistics to be able to coordinate and champion change.

WHAT YOU BRING

In possession of a Bachelors degree or have equivalent industry experience; A mathematical or scientific background is preferable.

A minimum of 2 years’ experience in an analytical role.

You are a problem solver, able to think logically about systems and processes and bring together accurate coherent explanations/solutions.

You have the ability to understand and manipulate data, able to draw conclusions and focus on key issues. Experience in the use of DHL’s standard analytics tools including SQL and MS Excel.

Any knowledge of Python and HTML would be preferable.

You have coordination skills which involves the ability to listen and act with limited oversight to bring the correct involved parties into play at the right time.

You are able to communicate fluently in English (spoken and written) in a clear and concise manner.

WHAT WE OFFER

Strong career support in an international environment

Multifarious benefit program

Access to comprehensive learning programs

BECOME PART OF OUR TEAM

If you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organisation whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – Mrs. Wendy Brune is looking forward to receiving your application!

CONNECTING PEOPLE. IMPROVE LIVES.

#dhl #express #logistics #job #brussels #belgium

Posting Legal Entity: DHL Worldwide Network NV/SA

About the Company

Company: DHL Express –

Company Location:  Diegem

Estimated Salary: