Bench Team Officer Job at Wilson James – in London

Do you thrive on providing an outstanding customer service experience? whilst ensuring people and property are safe and secure? Do you want to be part of a fantastic and innovative team with excellent on-site facilities? If so, then this is the role for you!

An opportunity has arisen to join Wilson James, as a Security Support Officer, within a new and very unique Security team. The client, a pioneer in the ‘Tech sector’; is forward thinking, inclusive and innovative; providing world class services and bespoke office spaces to all who are on site. The client’s facilities are modern and designed with functionality and form at their core. All staff on site have access to gyms, food offerings; provided with a focus on wellbeing. There are also baristas serving fresh coffee daily, for everyone.

Security Support Officers have responsibility for protecting all client premises, as well as providing a safe and welcoming environment for all persons. As a member of the security team, you are to maintain a security and customer service presence in a visible, friendly and flexible manner at all times. Customer service is a core concept to this security function and hospitality or concierge service skills would be welcomed. In addition to playing an active role as an effective security team member, you will work closely with Team Leaders to achieve day to day security aim, within the contract operation and help to create a truly world class security team, achieving unparalleled services.

The candidate will be able to display outstanding customer service skills, working with clients, guests, vendors and contractors alike. The role operates in both front and back of house areas, including events. The candidate will be able to exercise their excellent customer facing abilities with ease and enjoyment and will be focussed to achieve world class services. The Security Officer will uphold the security of the building and ensure a safe environment for all personnel and guests, whilst facilitating access through technical visitor systems and permits.

Essential Criteria:
SIA Door Supervisor Licence

Happy to deliver an excellent customer service

Thrive in a team environment, working cooperatively and constructively with client and service provider teams.

What we can offer you:
£12.00 per hour

Full Time – 42 hours per week, 7am-7pm or 7pm-7am working days, nights and weekends.

Subsidised on site gym and food court

Paid Annual leave of 5.6 weeks per year

Life assurance scheme

Company sick pay

Pension Scheme

Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme

The opportunity to develop your security career with access to training and development programmes

Employee Assistance Programme that provides a health and wellbeing support service

As an employer of choice, we focus on wellbeing, training, and career progression

Employee Referral Scheme

Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James provides services to some of the world’s most iconic brands. We collaborate. We raise standards. We win awards.

We employ more than 5,000 brilliant people across security, construction logistics and aviation services.

We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.

About the Company

Company: Wilson James –

Company Location:  London

Estimated Salary:

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About Wilson James -