Aviation Research Specialist Job at JETNET, LLC – in Utica, NY

Aviation Research Specialist

JETNET LLC is the ultimate source for information and intelligence on business and commercial aircraft worldwide. We deliver the most accurate, complete, and objective business and commercial aviation intelligence in the industry.

Due to our continued growth and expansion into additional offerings and markets we are seeking exceptional individuals for our open position of Aviation Research Specialist in support of our Aviation Database Solutions. The position is full-time and will be located in Utica, NY.

JETNET LLC sees our staff as valued professionals, providing a welcoming work environment with the latest technology, superior benefits and independence, supporting you in your chosen career.

Job Responsibilities:

Aviation experience is not necessary. Comprehensive training is provided. Upon completion of training you will be contacting owners and operators in the Business Aviation community to obtain, verify and properly enter information into our custom database, while upholding the integrity of JETNET’s global Aviation database solutions. You will obtain information through international and domestic outbound calling, email, and the use of various registries and external sources.


  • Minimum 18 years of age with High School Diploma or equivalent
  • Authorized to work in the US
  • 1 year phone based customer experience is considered a plus
  • High level of comfort communicating with different people and personalities, both internal and external, remaining professional and displaying integrity,diplomacy and tact at all times
  • Microsoft Office- email experience
  • Excellent verbal and written skills
  • Attention to detail – accurate data entry is required
  • Demonstrate an outgoing personality
  • Must be comfortable speaking with a global audience, including high profile individuals
  • Willingness to remain seated and using the phone/computer for potentially extended periods is required
  • Ability to multitask in a fast paced environment
  • Aviation experience a plus- but not required

We offer a competitive initial starting wage and benefits, and will recognize additional experience and language skills.

Job Type: Full-time

Pay: $15.00 – $15.01 per hour


  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance



  • High school or equivalent (Preferred)


  • Customer service: 1 year (Preferred)

Work Location:

This Job Is Ideal for Someone Who Is:

  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction

Company’s website:

Benefit Conditions:

Work Remotely:

  • Temporarily due to COVID-19

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

About the Company

Company: JETNET, LLC –

Company Location:  Utica, NY

Estimated Salary: