How to find the best jobs and apply... x
How to find the best jobs and apply easily on Flying Career


ACAP Account Manager Job at PrimeFlight Aviation – in Mississauga, ON

The Account Manager maintains a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations. Implements and enforces Company and business partner policies and procedures.

Job Description Summary:

Responsible for maintaining the relationship between the Company and business partner. At the direction of the Station Management, is responsible for oversight of all operational aspects.

  • Develop a trusted advisor relationship with key accounts, business partner stakeholders and airport authority
  • Ensure manpower engagement standards are met as outlined in the Service Level Agreement
  • Ensure the timely and successful delivery of results according to business partners’ key performance indicators
  • Attend all business partner required meetings
  • Act as liaison between regulatory agencies, airport authority and other vendors as required
  • Coordinate all new hire onboarding and on-the-job training
  • Communicate with airlines and other business partners to provide exceptional service
  • Ensure staff is meeting safety and security standards
  • Oversee administration of new hire and recurrent company and business partner training
  • Monitor operational performance ensuring key performance indicators are met
  • Facilitate regularly scheduled performance review meetings with business partners ensuring continuous improvement
  • Maintain accurate employee timekeeping for payroll purposes
  • Carry out other duties as assigned


  • Foster a safe working environment
  • Understand contract requirements and business partner expectations
  • Manage the use of equipment and manpower efficiently
  • Coach and mentor team members based on information gathered from business partner performance reviews
  • Develop a positive work environment that fosters a proactive security and safety culture
  • Serve as key account liaison between Company management and business partner management
  • Demonstrate regular, predictable attendance at station
  • Ensure task assignments are applicable to personnel qualifications


  • Associate’s degree or higher. High school diploma or equivalent may be substituted with four years’ relevant industry experience.
  • Minimum of 2 years’ successful industry-related or aviation/airline experience in management with direct reports required

General Qualifications:

  • Excellent written and oral communication skills
  • Excellent leadership and people management skills
  • Ability to pass a Transport Canada background clearance and obtain a maintain a valid RAIC
  • Eligible to work in Canada

The Toronto Pearson International Airport (YYZ) requires that all airport workers must be fully vaccinated against COVID-19 or, if subject to a valid medical or religious exemption, submit to weekly testing. In compliance with this mandate, job offers for PrimeFlight’ s YYZ operations are contingent upon proof of COVID-19 vaccination. If you have questions or wish to request an exemption as a reasonable accommodation based on a medical condition or sincerely held religious belief, please contact our Human Resource Dept.

Job Type: Full-time

Pay: $36,103.00-$85,260.00 per year

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

About the Company

Company: PrimeFlight Aviation –

Company Location:  Mississauga, ON

Estimated Salary:

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

About PrimeFlight Aviation -