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Overview

ACAP Account Manager Job at PrimeFlight Aviation – in Mississauga, ON

The Account Manager maintains a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations. Implements and enforces Company and business partner policies and procedures.

Job Description Summary:

Responsible for maintaining the relationship between the Company and business partner. At the direction of the Station Management, is responsible for oversight of all operational aspects.

  • Develop a trusted advisor relationship with key accounts, business partner stakeholders and airport authority
  • Ensure manpower engagement standards are met as outlined in the Service Level Agreement
  • Ensure the timely and successful delivery of results according to business partners’ key performance indicators
  • Attend all business partner required meetings
  • Act as liaison between regulatory agencies, airport authority and other vendors as required
  • Coordinate all new hire onboarding and on-the-job training
  • Communicate with airlines and other business partners to provide exceptional service
  • Ensure staff is meeting safety and security standards
  • Oversee administration of new hire and recurrent company and business partner training
  • Monitor operational performance ensuring key performance indicators are met
  • Facilitate regularly scheduled performance review meetings with business partners ensuring continuous improvement
  • Maintain accurate employee timekeeping for payroll purposes
  • Carry out other duties as assigned

Responsibilities

  • Foster a safe working environment
  • Understand contract requirements and business partner expectations
  • Manage the use of equipment and manpower efficiently
  • Coach and mentor team members based on information gathered from business partner performance reviews
  • Develop a positive work environment that fosters a proactive security and safety culture
  • Serve as key account liaison between Company management and business partner management
  • Demonstrate regular, predictable attendance at station
  • Ensure task assignments are applicable to personnel qualifications

Education/Experience:

  • Associate’s degree or higher. High school diploma or equivalent may be substituted with four years’ relevant industry experience.
  • Minimum of 2 years’ successful industry-related or aviation/airline experience in management with direct reports required

General Qualifications:

  • Excellent written and oral communication skills
  • Excellent leadership and people management skills
  • Ability to pass a Transport Canada background clearance and obtain a maintain a valid RAIC
  • Eligible to work in Canada

The Toronto Pearson International Airport (YYZ) requires that all airport workers must be fully vaccinated against COVID-19 or, if subject to a valid medical or religious exemption, submit to weekly testing. In compliance with this mandate, job offers for PrimeFlight’ s YYZ operations are contingent upon proof of COVID-19 vaccination. If you have questions or wish to request an exemption as a reasonable accommodation based on a medical condition or sincerely held religious belief, please contact our Human Resource Dept.

Job Type: Full-time

Pay: $36,103.00-$85,260.00 per year

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (required)

About the Company

Company: PrimeFlight Aviation –

Company Location:  Mississauga, ON

Estimated Salary:

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About PrimeFlight Aviation -